Western Europe Ecommerce Trends 2020: Consumer-Facing AI, Social Commerce and Delivery/Returns on the Agenda

Western Europe Ecommerce Trends 2020: Consumer-Facing AI, Social Commerce and Delivery/Returns on the Agenda

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Retailers across Western Europe are pioneering the use of AI to boost digital sales, and new options for delivery and returns are emerging. Yet Europe’s main markets have been slow to embrace social commerce.

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