US Click and Collect in 2020 and 2021: Massive Growth, 5 Big Players, and Permanent Behavioral Changes

US Click and Collect in 2020 and 2021: Massive Growth, 5 Big Players, and Permanent Behavioral Changes

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US click-and-collect sales more than doubled in 2020, driven by the coronavirus pandemic, and will sustain double-digit growth rates over the next four years. Over 150 million people will make a purchase via click and collect at least once in 2021.

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